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Will AI Agents Replace SaaS? Or Will They Reinvent It?
The Biggest Shift Since Cloud Computing For the past two decades, Software as a Service (SaaS) has dominated the software industry. Every business function became a separate application. CRM.ERP.HR.Accounting.Project Management.Marketing.Customer Support. Whenever a company needed a new capability, it purchased another SaaS subscription. This model created trillion dollar companies and transformed how organizations operate.…
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The Specialization of Artificial Intelligence: Why the Future Belongs to Agents, Not General Models
From General Intelligence to Specialized Capability For years, the dominant vision of artificial intelligence has been centered around the idea of a single, powerful model capable of doing everything. From writing code to analyzing data, answering questions, and even making decisions, general-purpose AI models have been positioned as universal tools. However, in real-world business…